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Refund & Exchange Policy

Your satisfaction is our top priority!

If for any reason you are not satisfied with your purchase, exchanges can be made up to 21 days of receipt of goods. Please email us at support@thebabygiftbox.com for instructions. 


If you are a gift recipient and would like to exchange your gift, please contact us within 21 days of receipt of gift, either by phone 732-228-1122 or by email support@thebabygiftbox.com for exchange instructions.

 

Please note:

Any item for exchange  must be in unused condition, with attached label.

We only exchange up to 21 days of receipt of goods.

We do not pay for return shipping costs- if you require return shipping, the value of your credit will be less the shipping cost. 

Sale items are non-refundable or exchangeable. 

Items that are part of a set must be exchanged or returned as a complete set.

We only exchange an item once. When choosing your exchange item, please make your selection carefully as we will not exchange it again.