Refund & Exchange Policy
Your satisfaction is our top priority!
If for any reason you are not satisfied with your purchase, returns can be made up to 5 days of receipt of goods if your order was shipped to you or 5 days from the date of purchase if you purchased in store for store credit. Please make sure your return is postmarked within 5 days of your order delivery/purchase date. Please include your name and email address for a credit to be issued. Upon receipt of your return, we will inspect it for damage and issue you a store credit via email gift card.We do not offer refunds.
Store credit never expires
Any item for exchange must be in unused condition, with attached label.
We only accept exchanges within 5 days of purchase.
We do not pay for return shipping costs.
Sale items are non-refundable or exchangeable.
Items that are part of a set must be exchanged or returned as a complete set.
If you would like to exchange a gift you received please make sure it is in our store no more than 21 days from when it was purchased.
Please include your name, email address and name of the person who purchased the gift, and you will receive a credit via email.
If you are shipping it back please ship to
The Baby Gift Box
1700 Madison Ave.
Lakewood, NJ 08701
We do not cover return shipping costs.
Any item bought within a week before yom tov is final sale.
We only exchange an item once. When choosing your exchange item, please make your selection carefully as we will not exchange it again.
Basics and accessories are FINAL SALE.